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Jerrek's Diary

3 Sep 2008 - Unable to connect?
I've been hearing a lot of people are unable to connect to the site although it seems that most are able to sometimes but not always. The bizarrest thing is that other people seem to be able to connect fine.

At this stage I can't see any pattern to those that can't connect - it seems to be rather random. Some have been unable to connect from the UK, others from the US. No specific carrier seems to have the fault from the reports I've read.

I shall continue investigating. If you have any information, (time of day that it happens?) that you think may be useful to me - or if you can suddenly access it properly again - please let me know.

Steve.

3 Sep 2008 - Possibly found something
In a rare moment of enlightenment I may have discovered something that was on the system causing the problem for people. Hopefully it's the same solution for everyone!

In this day and age, being a webmaster for a website involves more 'skill' in keeping the bad guys out whilst keeping the site available for the good guys. Every system that has PHP installed is vulnerable to a multitude of attacks from those based on PHP vulnerabilities to those based on attacks against the actual scripts themselves. To overcome this (and many other security issues involved with web servers) I have to run various security measures to try to stay one step ahead.

Unfortunately in this case, I was probably about 10 steps ahead and had left behind legitimate users too. I have tweaked the settings and, given that DD was the only site on the server that was receiving complaints about not being able to get in I think it may be correct.

Please let me know if you believe the problem is now resolved - if you still experience problems of a similar nature I will go ahead and look deeper at the security systems.

Thanks again,
Steve


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